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(last updated June 2013)

CyberFlair Healthy Hints - Software Licence Agreement


This licence agreement (Licence) is a legal agreement between you (Licensee or you) and CyberFlair Limited, a company registered in England and Wales with company number 7400098 and the registered address is available at (Licensor or we) for this Healthy Hints software product (Software), which includes computer software, the data supplied with it and online documentation (Documentation).


1.Grant and scope of licence
1.1In consideration of you agreeing to abide by the terms of this Licence, the Licensor hereby grants to you a non-exclusive, non-transferable licence to use the Software and the Documentation on the terms of this Licence.
1.2You may:
1.2.1install and use the Software for your private or internal business purposes only, either (as agreed between the parties): one operating system if the Licence is a single-user licence or the Software is for single use provided that the operating system does not allow multiple concurrent interactive users; or the Licence is a multi-user or network licence, for the number of concurrent users agreed between you and us;
1.2.2make up to five copies of the Software for personal back-up purposes only, provided that this is necessary for the activities permitted by condition 2.1;
1.2.3receive and use any free supplementary software code or update of the Software incorporating "patches" and corrections of errors as may be provided by the Licensor from time to time;
1.2.4use any Documentation in support of the use permitted under condition 1.1 and make up to five copies of the Documentation as are reasonably necessary for its lawful and personal use.
2.Licensee's undertakings
2.1Except as expressly set out in this Licence or as permitted by any local law, you undertake:
2.1.1 not to copy the Software or Documentation except where such copying is incidental to normal use of the Software or where it is necessary for the purpose of back-up or operational security;
2.1.2not to rent, lease, sub-license, loan, translate, merge, adapt, vary or modify the Software or Documentation;
2.1.3not to make alterations to, or modifications of, the whole or any part of the Software nor permit the Software or any part of it to be combined with, or become incorporated in, any other programs;
2.1.4not to disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the Software nor attempt to do any such things except to the extent that (by virtue of section 296A of the Copyright, Designs and Patents Act 1988) such actions cannot be prohibited because they are essential for the purpose of achieving inter-operability of the Software with another software program, and provided that the information obtained by you during such activities: used only for the purpose of achieving inter-operability of the Software with another software program; not disclosed or communicated without the Licensor's prior written consent to any third party to whom it is not necessary to disclose or communicate it; and not used to create any software which is substantially similar to the Software;
2.1.5to keep all copies of the Software secure and to maintain accurate and up-to-date records of the number and locations of all installations and copies of the Software;
2.1.6to supervise and control use of the Software and, if applicable, ensure that the Software is used by your employees and representatives in accordance with the terms of this Licence;
2.1.7to include the copyright notice of the Licensor on all entire and partial copies of the Software in any form;
2.1.8not to provide, or otherwise make available, the Software in any form, in whole or in part (including, but not limited to, program listings, object and source program listings, object code and source code) to any person other than your employees without prior written consent from the Licensor; and
2.2You must permit the Licensor and his representatives, at all reasonable times and on reasonable advance notice, to inspect and have access to any premises, and to the computer equipment located there, at which the Software or the Documentation is being kept or used, and any records kept pursuant to this Licence, for the purpose of ensuring that you are complying with the terms of this Licence.
3.Intellectual property rights
3.1You acknowledge that all intellectual property rights in the Software and the Documentation throughout the world belong to the Licensor, that rights in the Software are licensed (not sold) to you, and that you have no rights in, or to, the Software or the Documentation other than the right to use them in accordance with the terms of this Licence.
3.2You acknowledge that you have no right to have access to the Software in source code form or in unlocked coding or with comments.
3.3The integrity of this Software is protected by technical protection measures (TPM) so that the intellectual property rights, including copyright, in the Software of the Licensor are not misappropriated. You must not attempt in any way to remove or circumvent any such TPM, nor to apply, manufacture for sale, hire, import, distribute, sell, nor let, offer, advertise or expose for sale or hire, nor have in your possession for private or commercial purposes, any means whose sole intended purpose is to facilitate the unauthorised removal or circumvention of such TPM.
4.Internet connectivity and privacy
4.1The Software may cause your computer, automatically without notice or at the request of the user, to connect to the internet and communicate with the Licensor's server for such purposes as:
4.1.1checking for Software updates that may be available for download;
4.1.2checking for, and providing, important and useful product information; or
4.1.3validation of the Software licence key for the purpose of verifying that the product is properly licensed.
4.2For the process of Software licence key validation, the licence key shall be included within the communication and, if we believe that the Software is not properly licensed, the functionality of the Software may be affected.
4.3For when the user requests online information about a reported computer health item, a topic number shall be included within the communication for the purpose of identifying the type of information required.
4.4Whenever the Software communicates with our server, the information may additionally include the Software version and Licence type, and other than the exceptions set out above, the information will be processed in accordance with our privacy policy available at
5.1The Licensor warrants that provided you have purchased a licence:
5.1.1for a period of 90 days after the date of shipment of the Software licence key to you (Warranty Period) the Software will, when properly used, perform substantially in accordance with the functions described in the Documentation (provided that the Software is properly used on the computer and with the operating system for which it was designed as referred to in the accompanying documentation), and that the Documentation correctly describes the operation of the Software in all material respects;
5.1.2it has tested the Software for viruses using commercially available virus-checking software, consistent with current industry practice.
5.2You acknowledge that all free and trial versions of the Software are supplied "as is" without warranty of any kind. You acknowledge that by installing all free and trial versions you shall do so at your own risk.
5.3You acknowledge that the Software has not been developed to meet your individual requirements and that it is therefore your responsibility to ensure that the facilities and functions of the Software as described in the Documentation meet your requirements.
5.4You acknowledge that the Software may not be free of bugs or errors and you agree that the existence of any minor errors shall not constitute a breach of this Licence.
5.5If, within the Warranty Period, you notify the Licensor in writing of any defect or fault in the Software in consequence of which it fails to perform substantially in accordance with the Documentation, and such defect or fault does not result from you having amended the Software or used it in contravention of the terms of this Licence, the Licensor will, at its sole option, repair or replace the Software, provided that you make available all information that may be necessary to assist the Licensor in resolving the defect or fault, including sufficient information to enable the Licensor to recreate the defect or fault.
6.Licensor's liability
6.1Nothing in this Licence shall limit or exclude the liability of either party for death or personal injury resulting from negligence, fraud, fraudulent misrepresentation.
6.2Subject to condition 6.1, the Licensor's liability for losses suffered by you arising out of or in connection with this agreement (including any liability for the acts or omissions of its employees, agents and subcontractors), whether arising in contract, tort (including negligence), misrepresentation or otherwise, shall be limited as follows:
6.2.1loss of income;
6.2.2loss of business profits or contracts;
6.2.3business interruption;
6.2.4loss of the use of money or anticipated savings;
6.2.5loss of information;
6.2.6loss of opportunity, goodwill or reputation;
6.2.7loss of, damage to or corruption of data; or
6.2.8any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise;
 provided that this condition 6.2 shall not prevent claims for loss of or damage to your tangible property that fall within the terms of condition 5 or any other claims for direct financial loss that are not excluded by any of categories 6.2.1 to 6.2.8 inclusive of this condition 6.2.
6.3Subject to condition 6.1 and condition 6.2, the Licensor's maximum aggregate liability under or in connection with this Licence, or any collateral contract, whether in contract, tort (including negligence) or otherwise, shall be limited to a sum equal to 100% of the licence fee.
6.4Subject to condition 6.1, condition 6.2 and condition 6.3, the Licensor's liability for infringement of third party intellectual property rights shall be limited to breaches of rights subsisting in the UK. For the avoidance of doubt, the Licensor shall not be liable for infringement of third party intellectual property rights subsisting outside the UK.
6.5This Licence sets out the full extent of the Licensor's obligations and liabilities in respect of the supply of the Software and Documentation. In particular, there are no conditions, warranties, representations or other terms, express or implied, that are binding on the Licensor except as specifically stated in this Licence. Any condition, warranty, representation or other term concerning the supply of the Software and Documentation which might otherwise be implied into, or incorporated in, this Licence, or any collateral contract, whether by statute, common law or otherwise, is hereby excluded to the fullest extent permitted by law.
7.1The Licensor may terminate this Licence immediately by written notice to you if you commit a material or persistent breach of this Licence which you fail to remedy (if remediable) within 14 days after the service on you of written notice requiring you to do so:
7.1.1a petition for a bankruptcy order to be made against you has been presented to the court; or
7.1.2the Licensee (where it is a company) becomes insolvent or unable to pay its debts (within the meaning of section 123 of the Insolvency Act 1986), enters into liquidation, whether voluntary or compulsory (other than for reasons of bona fide amalgamation or reconstruction), passes a resolution for its winding-up, has a receiver or administrator manager, trustee, liquidator or similar officer appointed over the whole or any part of its assets, makes any composition or arrangement with its creditors or takes or suffers any similar action in consequence of its debt, or becomes unable to pay its debts (within the meaning of section 123 of the Insolvency Act 1986).
7.2Upon termination for any reason:
7.2.1all rights granted to you under this Licence shall cease;
7.2.2you must cease all activities authorised by this Licence;
7.2.3you must immediately pay to the Licensor any sums due to the Licensor under this Licence; and
7.2.4you must immediately delete or remove the Software from all computer equipment in your possession and immediately destroy or return to the Licensor (at the Licensor's option) all copies of the Software then in your possession, custody or control and, in the case of destruction, certify to the Licensor that you have done so.
8.Transfer of rights and obligations
8.1This Licence is binding on you and us and on our respective successors and assigns.
8.2You may not transfer, assign, charge or otherwise dispose of this Licence, or any of your rights or obligations arising under it, without our prior written consent.
8.3The Licensor may transfer, assign, charge, sub-contract or otherwise dispose of this Licence, or any of his rights or obligations arising under it, at any time during the term of the Licence.
 All notices given by you to the Licensor must be given to CyberFlair Limited by completing a web posting form available at The Licensor may give notice to you at either the e‑mail or postal address you provided to its representative when purchasing the Software. Notice will be deemed received and properly served 24 hours after an e‑mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e‑mail, that such e‑mail was sent to the specified e‑mail address of the addressee.
10.Events outside the Licensor's control
10.1The Licensor will not be liable or responsible for any failure to perform, or delay in performance of, any of his obligations under this Licence that is caused by an event outside his reasonable control (Force Majeure Event).
10.2A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
10.2.1strikes, lock-outs or other industrial action;
10.2.2civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
10.2.3fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
10.2.4impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
10.2.5impossibility of the use of public or private telecommunications networks;
10.2.6the acts, decrees, legislation, regulations or restrictions of any government.
10.3The Licensor's performance under this Licence is deemed to be suspended for the period that the Force Majeure Event continues, and he will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under this Licence may be performed despite the Force Majeure Event.
11.1If the Licensor fails, at any time during the term of this Licence, to insist on strict performance of any of your obligations under this Licence, or if the Licensor fails to exercise any of the rights or remedies to which he is entitled under this Licence, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
11.2A waiver by the Licensor of any default shall not constitute a waiver of any subsequent default.
11.3No waiver by the Licensor of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
 If any of the terms of this Licence are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
13.Entire agreement
13.1This Licence and any document expressly referred to in it constitute the whole agreement between us and supersedes any previous arrangement, understanding or agreement between us, relating to the licensing of the Software and Documentation.
13.2We each acknowledge that, in entering into this Licence (and the documents referred to in it), neither of us relies on any statement, representation, assurance or warranty (Representation) of any person (whether a party to this Licence or not) other than as expressly set out in this Licence or those documents.
13.3Each of us agrees that the only rights and remedies available to us arising out of or in connection with a Representation shall be for breach of contract as provided in this Licence.
13.4Nothing in this clause shall limit or exclude any liability for fraud.
14.Law and jurisdiction
 This Licence, its subject matter or its formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with English law and submitted to the non-exclusive jurisdiction of the English courts.
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